{"id":12060,"date":"2025-09-15T10:37:46","date_gmt":"2025-09-15T08:37:46","guid":{"rendered":"https:\/\/eu.haitianinter.com\/2025\/09\/15\/when-service-builds-trust-giebeler-and-haitian\/"},"modified":"2026-04-29T09:42:02","modified_gmt":"2026-04-29T07:42:02","slug":"when-service-builds-trust-giebeler-and-haitian","status":"publish","type":"post","link":"https:\/\/eu.haitianinter.com\/fr\/2025\/09\/15\/when-service-builds-trust-giebeler-and-haitian\/","title":{"rendered":"When Service Builds Trust: Giebeler and Haitian"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCentered Text\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

From toolmaking to series production, Giebeler is known for its comprehensive, customer-oriented approach to plastics processing. Haitian is a partner that shares this philosophy, offering uncompromising service and machine concepts designed for competitive part costs.<\/h3>\n

 <\/p>\n

Giebeler has an eventful company history. Initially active in slate mining when it was founded in 1956, the family-owned company now operates in three business areas: precision toolmaking, tool service and series production in injection molding. Having these three areas under one roof offers customers significant advantages. Tools are designed and sampled under real production conditions before being transferred directly to production. The same team that designs the tools also oversees the optimization and validation processes, resulting in short feedback loops and reliable results.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPicture Slider\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/eu.haitianinter.com\/wp-content\/uploads\/sites\/3\/2025\/09\/Haitian-Giebler_meeting-office.jpg\u00a0\u00bb alt=\u00a0\u00bbHaitian at Giebler Meeting Office\u00a0\u00bb title_text=\u00a0\u00bbHaitian Giebler Meeting Office\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text admin_label=\u00a0\u00bbCaption\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Mrs. Jacqueline Kowalewski introduces us to the unique 24-hour tool service, which is truly a USP ingrained in Giebelers DNA.
<\/strong><\/em><\/h6>\n
From left: Matthias Poggel (Sales Manager ATR solutions), Jacqueline Kowalewski (Management Assistant at Giebeler) and Tom Niklas Calvo-Lorenzo (IT Specialist for Data and Process Analysis at Giebeler)<\/em><\/h6>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCentered Text\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb48px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-13px||53px|||\u00a0\u00bb custom_padding=\u00a0\u00bb41px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

For decades, the automotive industry provided the company with a stable foundation. However, the sector’s increasing fragility and unpredictability made a realignment necessary. Today, the automotive sector still accounts for around 50 percent of sales, but this percentage is deliberately declining. In recent years, Giebeler has repositioned itself through targeted diversification, in-house developments, and collaboration with partners in China, some of whom are former employees. The company has a strong family culture with flat hierarchies and personal responsibility. This flexible, independent, and globally minded attitude reflects a remarkable affinity with Haitian.<\/p>\n

Giebeler’s production relies on a diverse machine park of 33 injection molding machines with clamping forces ranging from 350 to 16.000 kN. Energy efficiency, process reliability, system flexibility, and operating costs are increasingly important factors in investment decisions. However, the origin of the trusting partnership was another aspect: the service culture of both companies. \u00ab\u00a0We rarely experience service technicians who stay until the problem is truly resolved without hidden additional costs. Haitian and its sales- and service partner ATR<\/a> have done exactly that.\u00a0\u00bb<\/p>\n

Whether connecting to a new MES system or stabilizing a challenging material, the Haitian team quickly arrived on site, stayed until the process was stable, and did not leave production until it was secure. Giebeler himself offers a mobile tool service that provides on-site support to customers. The team is almost like an emergency service, immediately ready to respond when a tool needs maintenance, repair, or quick intervention.<\/p>\n

This helps keep production lines stable, even in critical situations. This customer-oriented approach formed the natural bridge to Haitian International. So it’s no coincidence that the Haitian service DNA, embodied by around 40 technicians in Germany and over 200 throughout Europe, resonated.<\/p>\n

[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/eu.haitianinter.com\/wp-content\/uploads\/sites\/3\/2025\/09\/Haitian-Giebler_haitian-jupiter-series-2.jpg\u00a0\u00bb alt=\u00a0\u00bbHaitian Giebler Haitian Jupiter Series 2″ title_text=\u00a0\u00bbHaitian Giebler Haitian Jupiter Series 2″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text admin_label=\u00a0\u00bbCaption\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Matthias Poggel and Tom Niklas Calvo-Lorenzo in front of the HAITIAN JUPITER Series.\u00a0<\/em><\/h6>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPicture Slider\u00a0\u00bb module_class=\u00a0\u00bbpicture-slider\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb50px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||57px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]The structural conditions in Germany remain challenging: high energy prices, rising labor costs, and complex regulatory requirements are weighing on the cost structure. That is why reducing parts costs and operating costs are top priorities for Giebeler. Flexible manufacturing concepts are needed to be able to respond to fluctuating order peaks. This is where Haitian comes in: Servo-hydraulic drive systems reduce energy consumption throughout the entire cycle, stable plasticizing processes ensure consistent quality, and open interfaces facilitate practical automation without unnecessary complexity. For Giebeler, this means lower machine hourly rates, stable OEE values, and the ability to achieve competitive part costs in a demanding environment.<\/p>\n

Giebeler therefore pursues its cooperation with China in a pragmatic rather than ideological manner. For several years now, a reliable partner with local expertise and close personal ties has been producing tools that are then finalized, tested, and certified in Germany. \u201cIn the end, every tool bears our stamp.\u201d Customers appreciate this approach because quality, speed, and project responsibility are right\u2014regardless of origin. While design and project management remain in Germany, manufacturing in China has long since caught up in terms of technology. The hybrid model enables short delivery times and an attractive cost-benefit ratio.
\n[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/eu.haitianinter.com\/wp-content\/uploads\/sites\/3\/2025\/09\/Haitian-Giebler_haitian-jupiter-series.jpg\u00a0\u00bb title_text=\u00a0\u00bbHaitian Giebler Haitian Jupiter Series\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCentered Text\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb30px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb18px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb41px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

At Haitian, too, global economies of scale and stable supply chains ensure cost efficiency, while European application expertise and local service guarantee customer proximity. Both companies are thus focusing on a balance between global strength and local proximity \u2013 for short delivery times, reliable quality, and an optimal cost-benefit ratio.
At Giebeler, production data has long been the basis for decisions \u2013 from run-at-rate validations to OEE dashboards. Together with Haitian, the machines were the first in the entire machine park to be integrated via EUROMAP interfaces. Giebeler is thus replacing old host interfaces with modern, standardized communication and creating real-time transparency in production. For employees, this means fewer manual checks, faster root cause analysis, and clearer handover between toolmaking and injection molding. For customers, it means documented process stability and traceability\u2014efficiently implemented.<\/p>\n

The outlook is clear: the market will continue to change significantly over the next five years. Price pressure is increasing, while quality, service, and energy consumption are becoming decisive criteria in purchasing decisions. With its hybrid business model (local + China), combination of technical depth and service expertise, and optimized cost structure, Giebeler considers itself well positioned.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbSektion with Image and background\u00a0\u00bb module_class=\u00a0\u00bbsection-statement section-content-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row module_class=\u00a0\u00bbbackground-gradient-animation\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_video_mp4=\u00a0\u00bboff\u00a0\u00bb background_enable_video_webm=\u00a0\u00bboff\u00a0\u00bb background_video_height=\u00a0\u00bb100%\u00a0\u00bb background_video_pause_outside_viewport=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_testimonial author=\u00a0\u00bbEditors Note\u00a0\u00bb quote_icon=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb use_background_color=\u00a0\u00bboff\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Giebeler shows how German SMEs can master the balancing act between cost pressure, digitalization, and international networking\u2014through a mixture of flexibility, service orientation, and pragmatic internationalization. With this partnership, Haitian emphasizes that it is not price alone that counts, but trust, support, and holistic cooperation.<\/h4>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbNews – Related Posts\u00a0\u00bb module_class=\u00a0\u00bbsection-carousel-slider-post\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Further Customer Stories<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blog_extras include_categories=\u00a0\u00bb460″ blog_layout=\u00a0\u00bbslider\u00a0\u00bb slider_layout=\u00a0\u00bbvertical_grid\u00a0\u00bb meta_date=\u00a0\u00bbm\/j\/Y\u00a0\u00bb excerpt_length=\u00a0\u00bb100″ use_read_more_button=\u00a0\u00bbon\u00a0\u00bb read_more_text=\u00a0\u00bbmore\u00a0\u00bb show_author=\u00a0\u00bboff\u00a0\u00bb show_comments=\u00a0\u00bboff\u00a0\u00bb slides_per_view=\u00a0\u00bb3″ slider_loop=\u00a0\u00bbon\u00a0\u00bb autoplay=\u00a0\u00bboff\u00a0\u00bb show_arrow=\u00a0\u00bbon\u00a0\u00bb show_arrow_on_hover=\u00a0\u00bbon\u00a0\u00bb show_control_dot=\u00a0\u00bbon\u00a0\u00bb slides_per_view_tablet=\u00a0\u00bb2″ slides_per_view_phone=\u00a0\u00bb1″ slides_per_view_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb space_between_slides_tablet=\u00a0\u00bb\u00a0\u00bb space_between_slides_phone=\u00a0\u00bb10px\u00a0\u00bb space_between_slides_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh4″ read_more_alignment=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blog_extras][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

From toolmaking to series production, Giebeler is known for its comprehensive, customer-oriented approach to plastics processing. Haitian is a partner that shares this philosophy, offering uncompromising service and machine concepts designed for competitive part costs.   Giebeler has an eventful company history. 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